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After your car is involved in an accident, you typically file a claim with your insurance company and take the vehicle to a local auto body shop for repairs. Most people don’t think much about the parts used during the repair process, assuming that their insurer wants the car back in safe, road-ready condition before it leaves the shop. However, things aren’t always as straightforward as they seem.
Unfortunately, many insurance companies look for ways to cut costs. This can include asking customers to submit photos of the damage via a mobile app or requesting the use of aftermarket parts instead of original equipment manufacturer (OEM) parts. In some cases, insurers even refuse to cover OEM parts altogether, which can compromise the quality and safety of the repair.
### The Case for OEM Parts
When it comes to auto repairs, the debate between OEM and aftermarket parts is ongoing. OEM parts are manufactured by the same company that built the vehicle, ensuring they match the original design, fit perfectly, and perform just as well. On the other hand, aftermarket parts can vary widely in quality. Some are high-quality and come with warranties, while others may be poorly made, not fit correctly, and offer no guarantees at all.
Before the 1970s, auto body shops exclusively used OEM parts. Then, the rise of the aftermarket industry brought lower prices but also created a less regulated market. Not all aftermarket parts are tested for quality, which means you might save money upfront, but you could end up spending more later due to poor durability and performance.
### Know Which Parts You’re Getting
The next time you need auto repairs, ask the body shop whether they use OEM or aftermarket parts. While many shops opt for cheaper alternatives, DaSilva’s Auto Body uses only OEM parts for every repair. However, it's important to note that not all states require shops to disclose this information—Connecticut being one of them.
If you choose to go with aftermarket parts, make sure they come with a warranty. And if they do, get all the terms in writing. It’s always better to be informed and protected.
### Check With Your Insurance Carrier
Your auto body shop is just one part of the equation. The other side involves communicating directly with your insurance company. Here’s what you might encounter:
- You may need to update your policy to one that covers OEM parts, which usually comes with a higher premium.
- You might have to negotiate with your carrier. They may agree to cover repairs with aftermarket parts, but you’ll be responsible for the difference in cost if you prefer OEM.
### OEM Not Available for Older Vehicles?
For vehicles over 10 years old, OEM parts may no longer be available. While you can sometimes find them through specialty suppliers, in many cases, aftermarket or used parts are your only options. Before any repairs are done, ask the body shop if OEM parts are still available for your specific make and model.
At DaSilva’s Auto Body, we prioritize quality and transparency. We use OEM parts whenever possible and work closely with your insurance carrier to ensure your claim is handled properly. Whether you need major repairs or routine maintenance, we’re here to help. Make an appointment today and experience the difference that real care and quality make.
July 03, 2025